Shipping Policy
Eternal Blooms & Co.
Thank you for shopping with Eternal Blooms & Co.
Each candle is handcrafted with love, and we do our best to make sure your order reaches you quickly and safely.
Processing Time
-
Every product is made to order to ensure freshness and quality.
-
Orders are usually processed within 3–5 business days after payment confirmation.
-
During peak seasons or special launches, processing may take 1–2 extra days.
-
You’ll receive an email/SMS confirmation once your order has been dispatched.
Shipping Time & Delivery
-
After dispatch, deliveries typically take 4–6 business days depending on your location.
-
We deliver across India through trusted partners like DTDC, Bluedart, Delhivery, and India Post.
-
Deliveries are made Monday–Saturday, 8 AM – 6 PM (excluding public holidays).
-
You’ll receive a tracking link via email or SMS once your parcel is shipped.
Delays & Exceptions
While we strive for on-time delivery, delays may occur due to:
-
Courier or logistics disruptions
-
Weather conditions or strikes
-
High seasonal demand
We appreciate your patience in such rare cases.
Service Locations
We currently ship within India only.
International shipping will be announced soon—stay tuned on our Instagram @_eternal_b looms.co for updates!
Order Tracking
-
Track your shipment using the tracking ID shared via email.
-
You can also contact us at info@eternalblooms.co with your Order ID if you need help tracking your package.
Damaged or Missing Items
If your package arrives damaged or with missing items:
-
Take clear video of the outer box and contents.
-
Email them to info@eternalblooms.co within 24 hours of delivery.
-
Our team will investigate and respond within 2 business days.
Need Help?
We’re always happy to assist.
infor@eternalblooms.co
Mon–Sat | 10 AM – 6 PM (IST)
Eternal Blooms Promise
Every candle leaves our studio beautifully packed, fragrance-tested, and ready to bring warmth to your home.
Thank you for supporting handcrafted creations!